Free Shipping on Orders of $50 and up!

SHIPPING & RETURN POLICY


You are guaranteed to be 100% satisfied with anything that you order.

 

If you are not happy for any reason, you can return it within 15 days after purchase. Iramdesigns, the first destination for African clothing, Ankara Head Wraps, African Jewelry, Ankara Skirts, Ankara Dresses and Ankara Accessories.

SHIPPING

Welcome to Iramdesigns, the first destination for African clothing, Ankara Head Wraps, African Jewelry, African Handbags, Ankara Skirts, Ankara Dresses and Ankara Accessories.


All the African Clothing in our store are currently available. Items will be processed the next business day following your order and shipped by USPS and you will receive it within 2 to 8 business days. We ship only in the United States. No international Shipping.

You can trust that your order will be processed and safely ship so you can receive it as soon as possible.

We can ship products anywhere in the United States using the United States Postal Services (USPS). When you place an order we will estimate delivery dates based upon your shipment’s destination. All items in the store are available and will be processed and shipped within 24 hours after you placed your order.

Please allow 2 to 8 business days to receive your order. If you need your item faster you can contact us at info@iramdesigns.com to request a fastest shipping method.


RETURN POLICY

We hope that you enjoy your Iramdesigns African Fashion purchase. However, if you are not completely satisfied you can return it to us in its original condition, for a refund within 15 days of receipt.
Please note:

Returned items should not be visibly worn, visibly worn items will be returned to the customer.

There are no returns or exchanges on sale items – unless the item is physically damaged. If you requested custom alterations to your piece, it cannot be returned.

Once your return is received and reviewed, we will send you a confirmation email. We will also notify you whether your refund has been approved.

If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within 15 business days.

Since everything is shipped to you for free, you are responsible for the cost of returning any items. Iramdesigns is not responsible for any returns lost or damaged in the process. As goods can take up to 7 working days to arrive to us, please ensure you allow adequate time for any return.


In case following conditions are not met Tongs.Com reserves the right to charge 15% restocking fee or refuse the return.

- the items must be returned for refund or exchange within 15 days of original purchase

- items and packaging must be received in new condition

- the original manufacture's packaging must not be damaged

- packaging must include all original items

- Return Authorization Number must be clearly marked on the shipping box

- return package must include copy the original invoice or sale receipt

Before returning any package you need to contact iramdesigns to receive Return Authorization Number (number to be placed on returning package). You can use phone number listed below or e-mail info@iramdesigns.com



EXCHANGE POLICY

Unfortunately, exchanges are not available. Items can only be returned for a refund. If you would like a replacement item, please place another order online.


CANCELLATIONS

If you would like to cancel your order, you can do so provided that the order has not yet been shipped. If the item you want to cancel has been shipped, the order cannot be canceled. However, you can return the item for a refund. See our Return policy.